Flight delay Compensation calculator
You could receive up to 600 € per person. Claim your rights and check your itinerary for free here
E.g., 22.07.2019

Thomson Airways Delayed/Cancelled Flight Compensation

Thomson Airways is the largest charter airline in the world and operates from UK and Republic of Ireland. It is a huge airline with more than 3000 of employees and operates many charter flights to numerous destinations in Asia, Africa, Europe and North America.

Sometimes, technical issues with chartered flights or airport delays may lead to the delay of Thomson Airways flights. And sometimes flight also gets cancelled or you can be denied to board your flight. As a Thomson flight passenger if you had inconvenience due to flight delays of over 3 hours, flight cancellations or denied boarding due to overbooking or missed the connecting flight, then you are eligible to claim compensation up to €600 from Thomson Airways.

According to EC Regulation 261/2004, an air passenger can claim compensation for the financial and physical hassles caused by the airlines. So in case, if your flight happened to be delayed or cancelled, then check how much compensation amount you are entitled to claim with our free online flight compensation calculator. You can check your delayed flight claim status on our website.

Our claiming process is very easy as you only need to provide us with your flight number, flight date, flight delay or cancellation reason and your contact details to submit the claim for delayed or cancelled flight.

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Thomson Airways

Thomson Airways is a chartered airline and it is the world's largest airline offering charter and scheduled flights. It has gone through many transformations of its name. It was founded as Euravia Airways in 1962 and was rebranded as Britannia Airways in 1964. It became Thomsonfly in 2005 and then again it was rebranded in 2008 and became Thomson Airways.

Thomson Airways parent company is the TUI Group. It is a part of the TUI Alliance and is set to be rebranded along with the other alliance airlines under one centralized system as announced by TUI Group in May 2015. Its head offices are located in Luton, Bedfordshire. As of 2015, Thomson Airways carried more than 10 million air passengers which makes Thomson Airways, the 3rd largest airline in Europe after EasyJet & British Airways in terms of passenger carried.

Thomson Airways Operating Bases

Thomson Airways main and largest base is located at London-Gatwick Airport and other bases are at Aberdeen, Belfast, Birmingham, Bournemouth, Bristol, Cardiff, Doncaster/Sheffield, Dublin, East Midlands, Edinburgh, Exeter, Glasgow, Inverness, Leeds/Bradford, Liverpool, London (Luton and Stansted), Manchester, and Newcastle.

Thomson Airways Fleet Size and Destinations

Thomson Airways fleets consists of 61 Boeing aircrafts which are as follow:

Aircrafts Number Of Aircrafts
Boeing 737-800 33
Boeing 757-200 14
Boeing 767-300 4
Boeing 787-8 Dreamliner 9
Boeing 787-9 Dreamliner 1
Total 61

Thomson Airways flies scheduled flights for tour operators. It focuses on flying to holiday destinations in Europe, particularly the Mediterranean destinations. It also flies to the Caribbean Islands and destinations in the Indian Ocean from more than 15 airports in the United Kingdom. It usually flies from destinations in the United Kingdom.

Most Frequent Routes Operated By Thomson Airways

Sr.No. Country City /Cities
1 United Kingdom Aberdeen, Bristol, Edinburgh, Belfast, London, Manchester, Birmingham, Bournemouth, Cardiff, Doncaster, East Midlands, Exeter, Glasgow, Inverness, Leeds, London Gatwick, London Luton, London Stansted, Newcastle upon Tyne
2 Spain Palma de Mallorca, Alicante, Malaga, Almeria, Girona, Ibiza, Jerez, Mahon
3 Canary Islands Fuerteventura, Lanzarote, Gran Canaria, Santa Cruz de la Palma, Tenerife
4 Portugal Funchal, Porto Santo
5 Malta Luqa
6 Cyprus Paphos

Seasonal Destinations:

Sr.No. Country City /Cities
1 Italy Alghero, Catania, Naples, Pisa, Venice
2 Greece Kos, Santorini, Thessaloniki, Zakynthos
3 United Kingdom Liverpool, Southampton
4 Portugal Faro

Thomson Airways International Destinations

Africa Destinations: Boa Vista, Sal in Cape Verde; Hurghada, Luxor, Marsa Alam, Sharm el-Sheikh in Egypt; Port Louis in Mauritius; Agadir, Marrakesh in Morocco.

America Destinations: Puerto Plata, Punta Cana in Dominican Republic; Montego Bay in Jamaica; Cancun, Puerto Vallarta in Mexico; Orlando in USA; Liberia in Costa Rica.

Asia (Seasonal) Destinations: Goa in India; Colombo in Sri Lanka; Phuket in Thailand.

Thomson Airways Reviews

SkyTrax, which rates airlines based upon their performance and customer services have rated Thomson Airlines 6 out of 10 stars reviewed by more than 584 customers till February of 2018.

Thomson Airways Services & Awards:

Thomson Airline provides better and quality services to their flight passengers. Thomson flight passenger can buy food meals, drinks etc., on board the flight. For long-haul flight passengers, the price for refreshment drinks complimentary usually is included in their flight tickets.

As of 2015, Thomson Airways has won "World's Best Leisure Airline" award held at Paris, Thomson Airline has won "Best Aviation Programme for Carbon Reduction" award at World Responsible Tourism Awards in 2014 and it also won "World's Leading Charter Airline 2014" award from World Travel Awards.

Thomson Airways Baggage Policy:

Thomson flight passengers are allowed to carry only 15 kg of luggage, not more than that and hand baggage of 5 kg. If there is a single item of luggage, then it should not exceed 23 kg. If it exceeds, Thomson Airways charges 17€ per kg for short-haul flights and 21.58€ (£18) per kg for long-haul flights.

Thomson Airways Flight Delays / Cancellation / Denied Boarding Problems

Thomson Airways is bounded by EU Regulation 261/2004, which lays down compensation norms to be followed by the airline company in case of delays, cancellations or denied boarding incidents. Apart from compensation, passengers also are entitled to "right to care" facilities in case of delay in departure, which includes free two phone calls, faxes or e-mails, meals and refreshments, transportation and hotel accommodation (for an overnight delay and stay becomes necessary).

EC Regulation 261/2004

EC Regulation 261/2004 (dated 17 February 2005) applies to air passengers departing from any EU airport, or from a non-EU airport with an EU airline to an EU destination. Passengers must note that compensation or refund is subject to certain conditions and exceptions. There will be no compensation for delays or cancellations caused due to extraordinary circumstances, under which such delays or cancellations become uncontrollable. An example of such situations includes extreme bad weather or security concerns such as fear of terror attack. In such situations, passengers will not be given any compensation.

Nevertheless, if there is a delay of more than 4 hours for a flight of 3500 km or more; delay of 3 hours or more in intra-community flight of 1500 km or more; and delay of 3 hours in case of flight under 1500 km, the passenger is entitled to claim compensation under EU norms as set by EU Regulation 261 of 2004. This entitlement is when the delay is not caused by extraordinary circumstances.

If you are an air passenger travelled with Thomson Airways and your flight has been delayed or you have booked Thomson flight ticket and your flight has been cancelled (without any prior notice of at least 14 days) or for reasons which could be under control of respective authority then according to EC Regulation 261/2004, Thomson airlines flight passengers can claim compensation up to €600. This takes into account the distance between the original and final destination.

Within EU,

  • If you travel up to 1,500 km or less, then you can claim up to €250
  • And over 1,500 km, you can claim up to €400

Between EU Airport and Non-EU Airport

  • If you travel up to 1,500 km or less, then you claim up to €250
  • If the distance is between 1,500 - 3,500 km, then you claim up to €400
  • And if the distance is more than 3500 km and flight delays for more than 4 hours, then you claim up to €600

Note: If you are travelling to a Non-European country from a Non-European country by a European Flight, EU 261 Rule won't apply to you. It is only applied in the case of EU based flights travelling within Europe or to or from an EU Member State.

Delayed Flight Distance Based Claim Amount

Am I Eligible To Claim Compensation?

EC Regulation 261/2004 is an European legislation; it applies to EU air space and airlines which flies from Europe. You do not have to be an EU citizen to claim flight delay compensation. This means that you can claim on flights departing from any airport located in the EU (with any airline) or arriving in the EU (with an EU airline).

Origin and Destination EU Airline Non-EU Airline
From Outside EU To Outside EU NO NO
From Outside EU To Inside EU YES NO
From Inside EU To Outside EU YES YES
From Inside EU To Inside EU YES YES

How to claim compensation from Thomson Airways?

Claim Experts at Claim Flights can help you to claim compensation for delayed or cancelled or overbooked flight. All you need to do is submit your Thomson flight number, date and reason behind delay or cancellation into our flight delay compensation calculator to calculate the compensatory amount that you are entitled to receive. Claim Flights and its team of expert consultants make sure that you get the right amount of money in right time.

When can i claim compensation from Thomson Airlines?

If you are a Thomson Airways passenger and you are still wondering whether you can claim compensation or not, then Claim Flights can help to inform you about the exact status of your compensation case. Claim Flights files your case in accordance with the EU air passenger rights regulation, according to which, you are eligible to claim compensation from the airlines if your flight has been delayed, cancelled or postponed without prior notice. You can also demand money back if you missed the connecting flight or in case of flight overbooking. Claim Flights can help you to estimate compensation amount that you are eligible to claim from Thomson Airlines.

Claim Compensation for Chartered Flight Delay of Thomson Airways

Thomson Airways is the largest charter airline in the world. If your Thomson charter flight has been delayed for 3 hours or cancelled without any prior notice or denied boarding due to overbooked flights then as an air passenger, you have rights to claim compensation from Thomson Airlines according to EC Regulation 261/2004 EU Air Passenger Rights.

Best Way to Claim Compensation with Claim Flights

Many times, passengers are not aware of EU air passenger rights, which helps them to get flight delay compensation or flight cancellation compensation from Thomson Airways. Claim Flights helps passengers to know about their rights and file their compensation claims with the airlines. We take care of all the air passengers and have a number of resources that can help facilitate compensation claims. Claim Flights Compensation Calculator is a popular tool and is available on our website. Anyone can use it to know compensation amount that is due for the delayed or cancelled flight from Thomson Airlines.

We have an in-house team of claim experts which is available to help the stranded passengers and advise them regarding possible claims. Our team facilitates the passenger to file a claim on his own using free claim letter template. Claim Flights also files claims for passengers, for which very low commission fee is charged, but only if the claim is successful i.e., we work on a No Win No Fee policy. Claim Flights simplify the claim process what is otherwise a daunting task for a passenger.

Claim Flights - Flight Compensation Firm

If you have been travelled within, to or from Europe, with an EU registered flight and your flight has been delayed for 3 hours or more or if you have booked a ticket with an EU registered flight and it has been cancelled then you can claim compensation for the problem the airline has caused you, all you have to do is provide us with your flight details (flight number and flight date) and our claim experts will work with various other teams to collect data so that everything goes smoothly. Our team has access to flight information such as the time by which the flight was delayed, the reason for flight cancellations/delays, flights departure and arrival time, etc. making us more likely to win the compensation. So if you have any complaints regarding Thomson flight delays or cancellations you can contact Claim Flights at any time. Don't delay and claim your delayed flight compensation today.

Claim For Your Rights With Claim Flights!

If you are Thomson flight passenger and your flight has been delayed by over 3 hours or your international flight has been cancelled, then you can claim money back from the airline. The airline is liable to pay a refund due to denied boarding resulting from overbooking of the flight or if you miss the connecting flight due to a current flight delay. Flight cancellation and postponed flights are other possible reasons to claim compensation. Thomson airlines do not always answer for flight delay claim letters from customers. Therefore, if you want to ensure that you get your money back you can use our service.

How To Claim Flight Delay Compensation?

Claim Flights claiming process is very easy to use and to provide us the desired information doesn't take more than 3 minutes of your precious time. We have access to a lot of information on flight delay and cancellation to claim flight compensation for your delayed or cancelled flights.

What Our Customers Rated Us


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Claim Flights helped many airlines passengers for their compensation claims and they are happy with us. See what our customers rated us: 9.7 from 10 star based on 414 Reviews..



Didn't have to lift a finger as my claim was executed successfully. I found ClaimFlights to be very responsive and easy to work with.


Thanks for claiming our flights.

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Thanks a lot, we got nowhere ourselves. We are glad that Claim Flights brought it through.(Ralf and Halya W.) (G)

Ralf and Halya W

Claiming the delays was on my schedule since many months. I could enter the claims for me and my family in less than 3 minutes. (Mathilde B.)

Mathilde B.

Totally satisfied ... got my money in 3 weeks. (Igor B.)

Igor B

Good communication, good service and a nice result. Lufthansa didn't even contest it, just paid up. Another happy customer!

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My flight claim was filed and completed in a timely manner. Everyone I chatted with was professional and pleasant to work with. Thank You.

Speed work

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Thank you ClaimFlights, I will use their service in the future if anything with flight delays/cancellations will happen.

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Very proffesional service, I got money very quickly to my account.
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Claim Yourself Delayed Flight Compensation

If your flight is delayed for more than 3 hours or if your flight has been cancelled without prior notice of 2 weeks or if you were denied boarding due to overbooking of flight tickets, you can use our free claim letter template to write the letter to airline to claim compensation for your delayed / cancelled / overbooked flight in accordance with EU Regulation 261/2004. EC Regulation 261/2004 entitles European Union air passengers to claim up to 600€ compensation for flight delay of 3 hours or more, flight cancellations or for denied boarding.

Ultimate Guide On


Passengers are often unaware of their rights and end up claiming a very futile amount compared to what they are entitled to claim. At Claim Flights the exact compensation amount can be calculated with the help of the compensation calculator. Delayed flight compensation calculator can help you to calculate the amount that you can claim from Thomson Airways for your delayed / cancelled flight. You can check for free the amount airlines owe for you with our flight delay compensation calculator.

You can claim flight compensation with our assistance by filling the claim form. You may need to enter further details about yourself & co-passengers for whom you would like to claim flight compensation from the Thomson Airways. Our Expert team can file the claim on behalf of you and pursue it with the Airlines. Air passengers are charged only in case he/they gets the compensation from the airline. Our fee is very less as compared with other claim companies. You can compare the claimable compensation amount provided by us with other claim companies. Claim Flights takes up your case on a No Win No Fee basis and makes sure that you get right amount in time.

Flight Delay Compensation Calculator
You could receive up to 600€ per person. Claim your rights and check your itinerary for free here.
E.g., 22.07.2019
Choose Your Choice To Claim For Your Delayed Flight
3 different ways to claim for your delayed or cancelled or overbooked flight


Fee from £25 to £455 + hearing fee of £25 to £335

Risk of loosing money if you loose the case

Some hours of your time is spend

Result unknown

Claim Flights

No cost risk, only pay if we win

Additional databases and legal evidence

Just 2 minutes of your time spent

Experts with high success rate


Do It Yourself

Outcome unclear, most airlines ignore customer claims

Takes hours of your time

Low cost risk, but might end up in court anyhow

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