Flight delay Compensation calculator
You could receive up to 600 € per person. Claim your rights and check your itinerary for free here
E.g., 13.12.2017


Thomson Airways is the largest charter airline of the world and operates from United Kingdom and Republic of Ireland. It is a huge airline with more than 3000 of employees and operates many charter flights to numerous destinations in Asia, Africa, Europe and North America. Technical issues with chartered flights or airport delays may lead to the delay of Thomson Airways flights. And sometimes flight were also cancelled and denied boarding. As a Thomson flight passenger if you had inconvenience due to flight delays, flight cancellations or denied boarding due to over booked flights or missing the connecting flight due to current flight delay, then you can claim compensation up to 600€ from Thomson Airways. According to EC Regulation 261/2004, an air passenger can claim compensation for the financial and physical hassles caused to the due to airlines. So in case if your flight happened to be delayed or cancelled then check how much compensation amount you can claim with our Flight Delay Compensation Calculator. You can check your delayed flight status in our website. Our claiming process is very easy as you only need to provide us your Thomson flight number, flight date, flight delay / cancellation reason and your contact details to submit the claim for delayed / cancelled flight.

Claim Up To 600€

Check For Free

We have already solved many flight delay cases for our customers and they are happy with us. See what other customers say about us :

Check your flight delay case with us for free:


Thomson Airways is a chartered airline and it is the world's largest such airline offering Charter and Scheduled flights. It has gone through many transformations of it name. It was founded as Euravia Airways in 1962 and was rebranded as Britannia Airways in 1964. It became ThomsonFly in 2005 and then again it was rebranded in 2008 and became Thomson Airways. Thomson Airways parent company is the TUI Group. It is a part of the TUI Alliance and is set to be rebranded along with the other alliance airlines under one centralized system as announced by TUI Group in May 2015. Its head offices are located in Luton, Bedfordshire. As of 2015, Thomson Airways carried more than 10 million air passengers which makes Thomson Airways, 3rd largest airline in Europe after EasyJet & British Airways in terms of passenger carried.


Thomson airways main and largest base is located at London-Gatwick Airport and other bases are at

Aberdeen, Belfast, Birmingham, Bournemouth, Bristol, Cardiff, Doncaster/Sheffield, Dublin, East Midlands, Edinburgh, Exeter, Glasgow, Inverness, Leeds/Bradford, Liverpool, London (Luton and Stansted), Manchester, Newcastle.


Thomson Airways fleets consists of 61 Boeing aircrafts which are as follow:

Boeing 737-800 33
Boeing 757-200 14
Boeing 767-300 4
Boeing 787-8 Dreamliner 9
Boeing 787-9 Dreamliner 1
Total 61

Thomson Airways flies scheduled flights for tour operators. It focuses on flying to holiday destinations in Europe, particularly the Mediterranean destinations. It also flies to the Caribbean islands and destinations in the Indian Ocean from more than 15 airports in United Kingdom. It usually flies from destinations in the United Kingdom.

Most Frequent Routes Operated By Thomson Airways

Sr.No. Country City /Cities
1 United Kingdom Aberdeen, Bristol, Edinburgh, Belfast, London, Manchester, Birmingham, Bournemouth, Cardiff, Doncaster, East Midlands, Exeter, Glasgow, Inverness, Leeds, London Gatwick, London Luton, London Stansted, Newcastle upon Tyne
2 Spain Palma de Mallorca, Alicante, Malaga, Almeria, Girona, Ibiza, Jerez, Mahon
3 Canary Islands Fuerteventura, Lanzarote, Gran Canaria, Santa Cruz de la Palma, Tenerife
4 Portugal Funchal, Porto Santo
5 Malta Luqa
6 Cyprus Paphos

Seasonal Destinations:

Sr.No. Country City /Cities
1 Italy Alghero, Catania, Naples, Pisa, Venice
2 Greece Kos, Santorini, Thessaloniki, Zakynthos
3 United Kingdom Liverpool, Southampton
4 Portugal Faro

Thomson Airways International Destinations

Africa Destinations: Boa Vista, Sal in Cape Verde; Hurghada, Luxor, Marsa Alam, Sharm el-Sheikh in Egypt; Port Louis in Mauritius; Agadir, Marrakesh in Morocco.

America Destinations: Puerto Plata, Punta Cana in Dominican Republic; Montego Bay in Jamaica; Cancun, Puerto Vallarta in Mexico; Orlando in USA; Liberia in Costa Rica.

Asia (Seasonal) Destinations: Goa in India; Colombo in Sri Lanka; Phuket in Thailand.


SkyTrax, which rates airlines based upon their performance and customer services have rated Thomson Airlines 6 out of 10 stars reviewed by more than 500 customers till September 2016. According to news published on Dailymail (No Follow Link: https://goo.gl/H9EXvE) on May 2016, two flights of Thomson Airways namely TOM39 and TOM49 were cancelled due to some technical faults. More than hundreds of Thomson passengers were stuck in Mexico Cancun Airport. If you have faced such issues with Thomson Airways then you should not tolerate this as EU Regulation 261/2004 have gave you rights to claim compensation from airlines for such inconvenience.


Thomson Airline provides better and quality services to Thomson flight passengers. Thomson flight passenger can buy food meals, drinks etc., on boarding the flight. For long haul flight passengers the price for refreshment, drinks complimentary will be include in their flight tickets. Thomson flight passengers are entitled to carry only 15 kg of luggage not more than that and hand baggage of 5 kg. If there is a single item of luggage then it should not exceed 23 kg. If it is exceeds, for short haul flights Thomson airways they charge 17€ per kg and for long haul flight the charge is 21.58€ (£18).

As of 2015, Thomson Airways has won "World's Best Leisure Airline" award held at Paris, Thomson Airline has won "Best Aviation Programme for Carbon Reduction" award at World Responsible Tourism Awards in 2014 and it also won "World's Leading Charter Airline 2014" award from World Travel Awards.


Thomson airlines is bounded by EU Regulation 261/2004, which lays down compensation norms to be followed by the airline company in case of flight delays, cancellations or denied boarding incidents. Apart from compensation, passengers also are entitled to "right to care" facilities in case of flight delays, which include faxes or e-mails, two free phone calls, meals and refreshments, free transportation and hotel accommodation (If there is over-night flight delays or stay required).

EC Regulation 261/2004

EC Regulation 261/2004 (dated 17 February 2005) applies to air passengers departing from any EU airport, or from a non-EU airport with an EU airline to an EU destination. Passengers must note that flight delay compensation is subject to certain conditions and exceptions. There will be no compensation for a delays / cancellations caused by an extraordinary circumstance, under which such delays / cancellations becomes uncontrollable. An example of such situations includes bad weather or security concerns such as fear of a terror attack. In such situations, passengers will not be given any compensation.

Nevertheless, if there is a delay of more than 4 hours for a flight of 3500 km or more; delay of 3 hours or more in intra-community flight of 1500 km or more; and delay of 3 hours in case of flight under 1500 km, the passenger is entitled to claim compensation under EU norms as set by EU Regulation 261 of 2004. This entitlement is when the delay is not caused by an extraordinary circumstances.

If you are an air passenger travelled with Thomson Airways and your flight has been delayed or you have booked Thomson flight ticket and your flight has been cancelled (without any prior notice) or for reasons which could be under control of respective authority then according to EC Regulation 261/2004, Thomson airline flight passengers can claim compensation up to 600€ for flight delays. This takes into account the distance that you travel.

Within EU,

  • If you travel up to 1,500 km or less then you can claim up to €250
  • And over 1,500 km you can claim up to €400

Between EU Airport and Non-EU Airport

  • If you travel up to 1,500 km or less then you claim up to €250
  • If the distance is between 1,500 - 3,500 km then you claim up to €400
  • And if the distance is more than 3500 km and flight delays for more than 4 hours then you claim up to €600

Note: If you are travelling to a Non-European country from a Non-European country by a European Flight, EU 261 Rule won't apply to you. It is only applied in the case of EU based flights travelling within Europe or to or from an EU Member State.

Delayed Flight Distance Based Claim Amount

Am I Eligible To Claim Compensation?

EC Regulation 261/2004 is an European legislation; it applies to EU air space and airlines which flies from Europe. You do not have to be an EU citizen to claim flight delay compensation. This means that you can claim on flights departing from any airport located in the EU (with any airline) or arriving in the EU (with an EU airline). So you are eligible to claim delayed flight compensation from American Airlines departed from an airport located in EU Member State. You can claim back the refund of flight ticket cost for American Airlines flight cancellations for flight cancelled in any of the European country.

Origin and Destination EU Airline Non-EU Airline
From Outside EU To Outside EU NO NO
From Outside EU To Inside EU YES NO
From Inside EU To Outside EU YES YES
From Inside EU To Inside EU YES YES


Claim Experts at Claim Flights can help you to claim compensation for your flight delays / cancellations / denied boarding. All you need to do is report your Thomson flight number, date and flight delay status to them. Our Flight Delay Compensation Calculatorwill calculate the compensatory amount that you are entitled to claim from airlines. Claim Flights and its team of expert consultants make sure that you get the right amount of money in time.


If you are a Thomson Airways passenger and you are still wondering whether you can claim compensation or not, then Claim Flights can help to inform you about the exact status of your compensation case. Claim Flights file your case in accordance with the EU passenger rights regulation, according to which, you are eligible to claim compensation from the airlines if your flight has been delayed, cancelled or postponed without prior notice. You can also demand money back if you missed the connecting flight or in case of flight overbooking. Claim Flights can help you to estimate compensation amount that you can claim from Thomson airlines.


Thomson Airways is the largest charter airline of the world. If your Thomson charter flight has been delayed for 3 hours or cancelled without any prior notice or denied boarding due to over booked flights then as an air passenger you have rights to claim compensation from Thomson airline according to EU Regulation 261/2004 air passenger rights. And you can contact them with Thomson airways customer service phone number.


Many times, passengers are not aware of EU air passenger rights, which helps them to get flight delay compensation or flight cancellation compensation from Thomson Airways. Claim Flights helps passengers to know their rights and file their compensation claims with the airlines. We take care of all the air passengers and have number of resources that can help facilitate compensation claims. Claim Flights Compensation Calculatoris a popular tool and is available on our website. Anyone can use it to know compensation amount that is due for the delayed or cancelled flight from Thomson Airlines.

We have an in-house team of claim experts which is available for online chat with passengers who want help and advice regarding claims. Our team facilitates the passenger to file a claim on his own. Claim Flights also file claims for passengers, for which very low commission fee is charged, but only if the claim is successful i.e., we work on a No Win No Fee policy. Claim Flights simplify the claim process what is otherwise a daunting task for a passenger.

Claim Flights - Flight Compensation Firm (How We Can Help You To Claim Your Money Back)

If you have been travelled within, to or from Europe, with an EU registered flight and your flight has been delayed for 3 hours or more or if you have booked ticket with an EU registered flight and it has been cancelled then you can claim compensation for the problem the airline has caused you, all you have to do is provide us with your flight details (flight number and flight date) and our claim experts will work with various other teams to collect data so that everything goes smoothly. Our team has access to flight information such as the time by which the flight was delayed, the reason for flight cancellations / delays, flights departure and arrival time, etc. making us more likely to win the compensation. So if you have any complaints regarding to Thomson flight delays or cancellations you can contact Claim Flights at any time. Don't delay and claim your delayed flight compensation today.


If you are Thomson flight passenger and your flight has been delayed by over 3 hours or your international flight has been cancelled, then you can claim money back from the airline. The airline is liable to pay a refund due to denied boarding resulting from overbooking of the flight or if you miss the connecting flight due to a current flight delay. Flight cancellation and postponed flights are other possible reasons to claim compensation. Thomson airlines do not always answer for flight delay claim letters from customers. Therefore, if you want to ensure that you get your money back you can use our service.

How To Claim Flight Delay Compensation?

Claim Flights claiming process is very easy to use and to provide us the desired information doesn't take more than 3 minutes of your precious time. We have access to a lot of information on flight delay and cancellation to claim flight compensation for your delayed or cancelled flights.



Rating star

We have already solved many flight delay cases for our customers and they are happy with us. See what other customers rated us : 5.00 star based on 19 review



Didn't have to lift a finger as my claim was executed successfully. I found ClaimFlights to be very responsive and easy to work with.


Thanks for claiming our flights.

Terry S.

Thanks a lot, we got nowhere ourselves. We are glad that Claim Flights brought it through.(Ralf and Halya W.) (G)

Ralf and Halya W

Claiming the delays was on my schedule since many months. I could enter the claims for me and my family in less than 3 minutes. (Mathilde B.)

Mathilde B.

Totally satisfied ... got my money in 3 weeks. (Igor B.)

Igor B

Good communication, good service and a nice result. Lufthansa didn't even contest it, just paid up. Another happy customer!

A happy customer

My flight claim was filed and completed in a timely manner. Everyone I chatted with was professional and pleasant to work with. Thank You.

Speed work

Very pleased with the professionalism and informative communication I received throughout. Have already recommended this service to friends and won't hesitate to do so in the future.

Super service

Thank you ClaimFlights, I will use their service in the future if anything with flight delays/cancellations will happen.

Just say thanks

Very proffesional service, I got money very quickly to my account.
I had to sign some documents and was little worried about it, but I shouldn't.

Top result

I'm very satisified with the way ClaimFlights handled my case.


I received refund for a great delay (22hours). ClaimFlights is a great company and made a great job for me!!!
I thank them very much - I would recommend this company.

Petra A.

something, I just did not know how. Claim Flights did a thoroughly professional job. I juI knew I could get st sit back and let them do everything. (Thomas and Tanja S.)

Thomas and Tanja

I am totally satisfied. Outstanding work.

Carla S.


howitworks moretestimonials

Claim Yourself Delayed Flight Compensation

If your flight is delayed for more than 3 hours or if your flight has been cancelled without prior notice of 2 weeks or if you were denied boarding due to overbooking of flight tickets, you can use our free claim letter template to write the letter to airline to claim compensation for your delayed / cancelled / overbooked flight in accordance with EU Regulation 261/2004. EC Regulation 261/2004 entitles European Union air passengers to claim up to 600 € compensation for flight delay of 3 hours or more, flight cancellations or for denied boarding.

Ultimate Guide On


Passengers are often unaware of the law and end up claiming a very futile amount compared to what they are entitled to claim. At Claim Flights the exact compensation amount can be calculated with the help of the compensation calculator. Flight Delay Compensation Calculator.can help you to calculate the amount to claim from Thomson Airways for your delayed / cancelled flight. You can check for free the amount Airlines owe for you with our flight delay compensation calculator.

You can claim flight delay compensation with our assistance by filling the claim form. You may need to enter further details about yourself & co-passengers for whom you would like to claim the flight compensation from the Thomson Airways. Our Expert team can file the claim on behalf of you and pursue it with the Airlines. Air passengers are charged only in case he/they gets the compensation from the airline. Our fee is very less as compared with other claim companies. You can compare the claimable compensation amount provided by us with other claim companies. Claim Flights takes up your case on a No Win No Fee basis and makes sure that you get right amount in time.

Flight Delay Compensation Calculator
You could receive up to 600€ per person. Claim your rights and check your itinerary for free here.
E.g., 13.12.2017
Choose Your Choice To Claim For Your Delayed Flight
We have compared different ways to claim your delayed flight for you:


Fee from £25 to £455 + hearing fee of £25 to £335

Risk of loosing money if you loose the case

Some hours of your time is spend

Result unknown

Claim flights

No cost risk, only pay if we win

Additional databases and legal evidence

Just 5 minutes of your time spend

Claim Flights are experts with high success rate



Do it yourself

Outcome unclear, most Airlines ignore customer claims

Takes hours of your time

Low cost risk but might end up in court anyhow (see Lawyer column)

- Find out about our service and what we can do for you
Hand Luggage

Hand Luggage Restrictions

Hand Luggage Allowance and Restrictions

Claim Flights (...

Read More ....
Coolest Travel Help Apps & Sites

The Best and Coolest Travel Help Sites

Life often springs surprises on you but only some of them are pleasant. A recent pleasant surprise for me was in form of a bank transfer of $900 in my account remitted by a foreign airline company.

While I was wondering...

Read More ....
Airport Delays

Flight delay rights

You’ve planned out this whole vacation for yourself when suddenly when you’re at the airport, you hear that your flight has been delayed!
Urgh! The agony and the frustration! You have no idea what to do and just sip on your coffee with a...

Read More ....
Travel Delays

ClaimFlights checks pre-court Flight Delay Compensation cases again due to new EuGH landmark case (EuGH Case C257/14)

There is a new landmark court case on European Air Passenger Rights. Until now, airlines could claim...

Read More ....
Airport Passengers Delayed

Air Passenger Rights

Air Passenger Rights: "The prospect of compensation made it possible for me to still enjoy my family holiday"

The anticipation of the holidays and spending time with the family is great, but it can all go horribly wrong when flights...

Read More ....
EU Compensation for Flight Delays

Compensation flight delays

This board shows the calcullation of European compensation for flight delays. Unvelivable 18,8 Million Persons can get a flight delay compensation in Europe in 2014 but only some...

Read More ....