Flight delay Compensation calculator
You could receive up to 600 € per person. Claim your rights and check your itinerary for free here
E.g., 22.07.2019


SunExpress flights may get delayed due to heavy air traffic, bad weather conditions, technical defects or any other inevitable problem. As an air passenger if you travelled with SunExpress airline and if your flight delays of over 3 hours, then you will be glad to know that you have the complete right to demand money back from Sunexpress airlines in accordance with EC Regulation 261/2004.

Under EU air passengers’ right Regulation 261, passengers can also demand a refund from Sunexpress airline if their flight has been cancelled without any notification before 2 weeks; if they’re denied boarding due to overbooked flight tickets; missed the connecting flights due to current flight delays, airport delays or flight route changes; or any technical issues arrived like flight damage. When you claim flight delay compensation you may face certain difficulties and sometimes airline refused to pay fair compensation amount. So, you can seek the help of our claim experts in order to get the delayed flight compensation an airline owes for you. If you want to know how much compensation amount airlines owe for you use our free online claim checker where you just need to enter your SunExpress delayed flight number and date of journey.

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SunExpress is a Turkish airline was established in 1989 as Gunes Ekspress Havacilik A.S., Turkish Airlines and Lufthansa Group are its parent companies with equal stakes. Its headquarters is located in Antalya, Turkey. Its main hub is in Antalya and it is also the largest recruiting company of Antalya. It has around 3800 employees in Germany and Turkey. It operates both scheduled and chartered flights. It operates both regional and international flights to various destinations of Asia, Europe and North Africa. SunExpress airlines other hub is located at Adnan Menderes Airport.


SunExpress Deutschland, a Germany based airline commenced their operations in 2011 and it is a subsidiary airline of SunExpress, which is itself formed by joint venture of Turkish Airlines and Lufthansa Group.SunExpress Deutschland is a leisure airline having its headquarters at Frankfurt Airport and from cities such as Cologne Bonn, Düsseldorf, Hannover, Munich and Stuttgart it operates several point-to-point routes.


As of 2016, Sun Express airlines have 69 fleets which include 65 Boeing 737-800 and 4 Airbus A330; flies to over 100 destinations around the world. In Turkey, it flies to many Turkish cities. In Europe it operates flights to Germany as its major destination and its other European destinations include France, Switzerland, Norway, and Sweden with regular flights to Amsterdam, Netherlands. It also flies to Asian destinations such as Egypt (Hurghada Airport) and Iraq (Erbil Airport).

Most Frequent European Routes Operated By SunExpress Airline

Sr.No. Country City /Cities
1 Germany Berlin (Schonefeld & Tegel Airport), Bremen, Cologne/Bonn, Dortmund, Dusseldorf, Erfurt, Frankfurt, Friedrichshafen, Hamburg, Hannover, Karlsruhe/Baden-Baden, Leipzig/Halle, Munich, Munster/Osnabruck, Nuremberg, Paderborn, Saarbrucken, Stuttgart
2 Turkey Adana, Ankara (Esenboga Airport), Antalya, Batman, Bodrum, Dalaman, Diyarbakır, Elazıg, Erzurum, Gaziantep, Istanbul, Izmir, Kars, Kayseri, Konya, Malatya, Samsun, Sanliurfa, Trabzon, Van (Ferit Melen Airport)
3 Spain Fuerteventura, Gran Canaria, Ibiza, Lanzarote, Palma de Mallorca, Tenerife
4 France Paris (Charles de Gaulle Airport), Strasbourg, Mulhouse
5 Austria Graz, Innsbruck, Linz, Salzburg, Vienna
6 Italy Lamezia Terme, Milan (Linate Airport)
7 Greece Chania, Heraklion, Rhodes
8 United Kingdom London (Luton Airport)
9 Switzerland Geneva, Zurich, Basel
10 Bulgaria Burgas, Varna
11 Denmark Copenhagen
12 Luxembourg Luxembourg
13 Netherlands Amsterdam
14 Sweden Stockholm
15 Belgium Brussels
16 Finland Helsinki
17 Albania Tirana
18 Croatia Split
19 Norway Oslo


SunExpress flight passengers usually complains about long flight delay due technical issues at airport, lost hand baggage, bad flight services, flight cancellations, seat comfort, in-flight entertainment etc. as of TripAdvisor . According to Flightstats, between the periods of 30th July 2016 to 29th Aug 2016 total 322 number of SunExpress flights were delayed and 45 flights were cancelled.


Flight delays, cancellations and denied boarding incidents are sometimes the unavoidable experiences for air passengers. EU air passenger rights Regulation 261/2004 are applicable in such situations when the reason for delay or cancellation was in control of the airline or was the fault of the airline. So SunExpress flight passenger can claim compensation up to 600€ from the airline for flight delays or lateness, cancellations or denied boarding due to overbooked flights based on EU 261/2004 Regulation, rights of SunExpress flight passengers.

EC Regulation 261/2004

EU Regulation 261 of 2004 is applicable to flight delays and flight cancellations. Where such a delay is attributed to the airline, certain rights of passengers become effective as against the airline. For longer delays, the airline becomes liable to provide 'right to care' which includes free food, accommodation and transportation. Other rights include refunds and compensation as applicable.

EC Regulation 261/2004 (dated 17 February 2005) applies to air passengers departing from any EU airport, or from a non-EU airport with an EU airline to an EU destination. Passengers must note that flight delay compensation is subject to certain conditions and exceptions. There will be no compensation for a delay or cancellation caused by an extraordinary circumstance, under which such delay or cancellation becomes uncontrollable. An example of such situations includes bad weather or security concerns such as fear of a terror attack. In such situations, passengers will not be given any compensation.

Nevertheless, if there is a delay of more than 4 hours for a flight of 3500 km or more; delay of 3 hours or more in intra-community flight of 1500 km or more; and delay of 3 hours in case of flight under 1500 km, the passenger is entitled to claim compensation under EU norms as set by the Regulation. This entitlement is when the delay is not caused by extraordinary circumstances.

If you are an air passenger travelling with SunExpress airline and your flight has been delayed or cancelled (without any prior notice) or for reasons which could have been easily solved then according to Regulation (EC) No. 261/2004, SunExpress flight passengers can claim up to 600€ as flight delay compensation. This takes into account distance that you travelled both within Europe and Outside Europe and the time for flight delay which should be more than 3 hours.

Within EU,

  • If you travel up to 1,500 km or less then you can claim up to €250
  • And over 1,500 km you can claim up to €400

Between EU Airport and Non-EU Airport

  • If you travel up to 1,500 km or less then you claim up to €250
  • If the distance is between 1,500 - 3,500 km then you claim up to €400
  • And if the distance is more than 3500 km and flight delays for more than 4 hours then you claim up to €600

Note: If you are travelling to a Non-European country from a Non-European country by a European Flight, EU 261 Rule won’t apply to you. It is only applied in the case of EU based flights travelling within Europe or to or from an EU Member State.

Delayed Flight Distance Based Claim Amount

Am I Eligible To Claim Compensation?

EC Regulation 261/2004 is a European law, it applies to EU airspace. You do not have to be an EU citizen to claim flight delay compensation. This means that you can claim on flights departing from any airport located in the EU (with any airline) or arriving in the EU (with an EU registered airline). Table to the right, clarifies in clear if you are eligible to claim compensation for your delayed flight with Airline.

Origin and Destination EU Airline Non-EU Airline
From Outside EU To Outside EU NO NO
From Outside EU To Inside EU YES NO
From Inside EU To Outside EU YES YES
From Inside EU To Inside EU YES YES


60% of air passengers do not demand refund from the airlines just because they are unaware of their rights or they don’t have time and energy for the entire process. According to EU passenger rights regulations, an air passenger is entitled to claim refund if his flight has been delayed, cancelled or postponed without prior information. Various reasons for which air passengers can claim such as flight delays due to flight damage, flight failure or airport delay etc. Passengers travelling to within or from Europe can demand full money back if airlines deny them boarding due to overbooked flight tickets or they miss the connecting flight due to current flight delay.


Even after knowing your rights, are you afraid of time and energy that will be wasted in legal procedures? Claim Experts at Claim Flights will take all the hassle for you and make sure that you get your due in right time. You just need to provide your flight information such as flight number, date and its delay status to us. Compensation calculator will calculate the exact compensation amount that you are entitled to take from the airlines.


We are a UK based claim firm who specializes in EU compensation claims. We have a team of in-house legal counsel and experts who advise, guide and help passengers through the claim process. Usually, passengers are not aware of their rights under the EU norms or they are under the impression that the process is lengthy and cumbersome. This, unfortunately, leads to fewer claims being filed as against the airline, where even in the genuine cases, passengers refrain from taking action.

Our team helps passengers understand their rights. Passengers can discuss their issues and concerns with our legal experts via chat on our website. This can help them ascertain their rights as well as the redresses available to them under EU norms. Passengers can take advantage of our Flight Delay Compensation Calculator to get an estimate of the compensation due to them in their particular case by simply entering the flight number and flight date. The step-by-step guide to filing claims is also a useful feature for passengers to get a fair idea as to what the claim process involves.

Our claim experts file compensation claims for the passengers and pursue them with the airline. The passenger has to pay a commission to us only when the claim is successful. If the passenger wishes to pursue the claim on his own, he can still make use of our free claim letter template available at our website. This will help him understand the process and file and pursue his claim with the airline. So if you have any complaints regarding SunExpress flight delays or cancellations you can contact Claim Flights at any time. Don’t delay and claim your delayed flight compensation today.

How To Claim Flight Delay Compensation?

Claim Flights claiming process is very easy to use and to provide us the desired information doesn't take more than 3 minutes of your precious time. We have access to a lot of information on flight delay and cancellation to claim flight compensation for your delayed or cancelled flights.

What Our Customers Rated Us


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Claim Flights helped many airlines passengers for their compensation claims and they are happy with us. See what our customers rated us: 9.7 from 10 star based on 414 Reviews..



Didn't have to lift a finger as my claim was executed successfully. I found ClaimFlights to be very responsive and easy to work with.


Thanks for claiming our flights.

Terry S.

Thanks a lot, we got nowhere ourselves. We are glad that Claim Flights brought it through.(Ralf and Halya W.) (G)

Ralf and Halya W

Claiming the delays was on my schedule since many months. I could enter the claims for me and my family in less than 3 minutes. (Mathilde B.)

Mathilde B.

Totally satisfied ... got my money in 3 weeks. (Igor B.)

Igor B

Good communication, good service and a nice result. Lufthansa didn't even contest it, just paid up. Another happy customer!

A happy customer

My flight claim was filed and completed in a timely manner. Everyone I chatted with was professional and pleasant to work with. Thank You.

Speed work

Very pleased with the professionalism and informative communication I received throughout. Have already recommended this service to friends and won't hesitate to do so in the future.

Super service

Thank you ClaimFlights, I will use their service in the future if anything with flight delays/cancellations will happen.

Just say thanks

Very proffesional service, I got money very quickly to my account.
I had to sign some documents and was little worried about it, but I shouldn't.

Top result

I'm very satisified with the way ClaimFlights handled my case.


I received refund for a great delay (22hours). ClaimFlights is a great company and made a great job for me!!!
I thank them very much - I would recommend this company.

Petra A.

something, I just did not know how. Claim Flights did a thoroughly professional job. I juI knew I could get st sit back and let them do everything. (Thomas and Tanja S.)

Thomas and Tanja

I am totally satisfied. Outstanding work.

Carla S.




If your flight was delayed for more than 3 hours or if your flight has been cancelled without prior notice of 2 weeks or if you were denied boarding due to overbooked flight tickets, you can use our free flight delay claim letter template to write the letter to airline to claim compensation for your delayed / cancelled / overbooked flight in accordance with EU Regulation 261/2004. EC Regulation 261/2004 entitles European Union air passengers to claim up to 600€ compensation for flight delay of 3 hours or more, flight cancellations or for denied boarding.

Ultimate Guide On


Passengers are often unaware of the law and end up claiming a very futile amount compared to what they are entitled to claim. At Claim Flights the exact compensation amount can be calculated with the help of the compensation calculator. Flight Delay Compensation Calculator can help you to calculate the amount to claim from Airlines for your delayed / cancelled flight. You can check for free the amount Airlines owe for you with our flight delay compensation calculator.

You can claim flight delay compensation with our assistance by filling the claim form. You may need to enter further details about yourself & co-passengers for whom you would like to claim the flight compensation from the Airlines. Our Expert team can file the claim on behalf of you and pursue it with the Airlines. Air passengers are charged only in case he/they gets the compensation from the airline. Our fee is very less as compared with other claim companies. You can compare the claimable compensation amount provided by us with other claim companies. Claim Flights takes up your case on a no win no fee basis and makes sure that you get right amount in time.

Flight Delay Compensation Calculator
You could receive up to 600€ per person. Claim your rights and check your itinerary for free here.
E.g., 22.07.2019
Choose Your Choice To Claim For Your Delayed Flight
3 different ways to claim for your delayed or cancelled or overbooked flight


Fee from £25 to £455 + hearing fee of £25 to £335

Risk of loosing money if you loose the case

Some hours of your time is spend

Result unknown

Claim Flights

No cost risk, only pay if we win

Additional databases and legal evidence

Just 2 minutes of your time spent

Experts with high success rate


Do It Yourself

Outcome unclear, most airlines ignore customer claims

Takes hours of your time

Low cost risk, but might end up in court anyhow

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