Flight delay Compensation calculator
You could receive up to 600 € per person. Claim your rights and check your itinerary for free here
E.g., 22.07.2019


Onur Air

Also known as Onur Havayolları Taşımacılık A.Ş is a Turkey-based low-cost airline which was established on 14th April 1992. Its headquarters is located at Atatürk International Airport in Istanbul, Turkey. The airline flew its maiden flight to Ercan Airport in the Northern Republic of Cyprus on 14 May 1992 with Airbus type A-320 aircraft. The airline started cooperating with Ten Tour in 1994, a leading company in the tourism sector, which resulted in an increase in passenger volume. In 1996, Ten Tour acquired ownership of the Onur Airline. The airline mostly operates scheduled domestic flights as well as a wide range of chartered flights from its main base at Istanbul Atatürk Airport. It is also the only airline company to have received EN9110:2010 Quality Standardization Certificate in Turkey. Over the years the airline is said to have played an important role in the development of the airline transport market in Turkey and has won awards for its service helping its passengers have a pleasant flight.

Onur Air Employees and Technical Infrastructures

Onur Air currently employees 1500 people. And has more than 360 people in their technical team who are specialists in the maintenance of its fleet. These teams are spread across Jeddah, Istanbul, Antalya, Bodrum, Dalaman, Ankara, Dusseldorf and Amsterdam.

Onur Air Destinations and Aircrafts

The airline operates to 110 destinations in 25 countries excluding the 14 domestic destinations. Few of the destinations within Europe where the airline flies to

France (Paris), Netherlands (Amsterdam), Austria (Vienna), Hungary (Budapest), Germany (Berlin, Frankfurt, Dusseldorf, Stuttgart, Munster), Ukraine (Odessa) and Turkey (Antalya, Dalaman, Istanbul, Trabzon, Adana, Bodrum, Elazig, Izmir, Malatya, Samsun, Ercan).

The airline has 29 fleets under its name which includes 9Airbus A320s, 10 Airbus A321s and 10Airbus A330s as per the recent records.

Onur Air Onboard - OffBoard Services and Reviews

The airline allows the passengers to check in at least 2 hours prior to the departure of their flights and allows its passenger to carry 15 Kgs of baggage and an 8 Kgs of the handbag. The airline doesn’t allow any kind of liquid eatables such as pickles, jams, honey etc on their baggage. If the passengers' baggage is found to be tampered with or is damaged the airlines do ask them to report the matter to them. OnBoard the airlines offer refreshments such as drinks, alcoholic beverages, sandwiches, sweets and other confectionery snacks which can be purchased from the menu. The airline has been given an average of 5 rating out of 10 by its customers. This rating takes into account the seating comfort, the in-flight entertainment, food and beverages, staff service and the value for money – on which the airlines have been rated.

Onur Air Flight Statistics

From 15th November 2015 to 15th January 2016, the flights from Onur Air have maintained a decent average of 61% of being on schedule while cancellation rate stands at 2%. Though the flights have been recorded of being delayed 34% of the time (taken from a reliable source). The record shows that the flights of this airline are accustomed to flying late causing inconvenience to its passengers.

Onur Air’s Delay & Cancelled flight Compensation

Since this airline is registered under the European Nation it follows European law. So if you happen to be travelling on a flight with the Onur Air, and for some instance, if your flight delays for more than 3 hours or worse got cancelled without prior notice, then according to the EU Regulation 261/2004 air passengers rights, one can ask for compensation up to €600.

In case if you have already contacted the airlines through emails and phone calls and asked for the compensation but they have failed to acknowledge it, then you can always approach us (Claim Flights) to get your reimbursement from the airline. We have a specialized team in place which has access to all the information such as flight details, the weather conditions, etc. who help you get your compensation easily. To know how much amount you can claim from airlines use our free flight compensation calculator.

What Our Customers Rated Us


Rating star

Claim Flights helped many airlines passengers for their compensation claims and they are happy with us. See what our customers rated us: 9.7 from 10 star based on 414 Reviews..



Didn't have to lift a finger as my claim was executed successfully. I found ClaimFlights to be very responsive and easy to work with.


Thanks for claiming our flights.

Terry S.

Thanks a lot, we got nowhere ourselves. We are glad that Claim Flights brought it through.(Ralf and Halya W.) (G)

Ralf and Halya W

Claiming the delays was on my schedule since many months. I could enter the claims for me and my family in less than 3 minutes. (Mathilde B.)

Mathilde B.

Totally satisfied ... got my money in 3 weeks. (Igor B.)

Igor B

Good communication, good service and a nice result. Lufthansa didn't even contest it, just paid up. Another happy customer!

A happy customer

My flight claim was filed and completed in a timely manner. Everyone I chatted with was professional and pleasant to work with. Thank You.

Speed work

Very pleased with the professionalism and informative communication I received throughout. Have already recommended this service to friends and won't hesitate to do so in the future.

Super service

Thank you ClaimFlights, I will use their service in the future if anything with flight delays/cancellations will happen.

Just say thanks

Very proffesional service, I got money very quickly to my account.
I had to sign some documents and was little worried about it, but I shouldn't.

Top result

I'm very satisified with the way ClaimFlights handled my case.


I received refund for a great delay (22hours). ClaimFlights is a great company and made a great job for me!!!
I thank them very much - I would recommend this company.

Petra A.

something, I just did not know how. Claim Flights did a thoroughly professional job. I juI knew I could get st sit back and let them do everything. (Thomas and Tanja S.)

Thomas and Tanja

I am totally satisfied. Outstanding work.

Carla S.


Flight Delay Compensation Calculator
You could receive up to 600€ per person. Claim your rights and check your itinerary for free here.
E.g., 22.07.2019
Choose Your Choice To Claim For Your Delayed Flight
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Fee from £25 to £455 + hearing fee of £25 to £335

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Result unknown

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Do It Yourself

Outcome unclear, most airlines ignore customer claims

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