Flight delay Compensation calculator
You could receive up to 600 € per person. Claim your rights and check your itinerary for free here
E.g., 17.01.2018


Being one of the best in European airline industry doesn't mean that there won’t be any delays or cancellation of flights operated by Norwegian Air Shuttle. Some of these instances were out of the management control while some could have been taken care of easily. Till 2014, Norwegian long haul flights are known to be delayed by 13 to 15 hours and have been criticized by the passengers and the media alike. So if you travelled with Norwegian airlines flights and you faced problems like flight delays of 3 hours or more or your booked Norwegian flight cancelled without prior notification of 2 weeks; denied boarding due to overbooked flights; missed the connecting flights due to current flight delays, flight route changes or airport delays then you are eligible to claim compensation up to 600€ from Norwegian airline in accordance with EC Regulation 261/2004 air passenger right. If you need help to claim flight compensation you can contact us, Claim Flights. Our claim experts can help to inform you and provide right compensation amount from Norwegian airline. You just need to provide us your Norwegian Air flight information. To know how much compensation amount you can claim from Norwegian airline use our Flight Delay Compensation Calculator you just need to enter your Norwegian flight number & date of journey. Claim Flights helps to pay your compensation amount at right time from Norwegian Airlines for flight delays, cancellation or denied boarding.

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Flight Number Date From To claimform
Norwegian Air Shuttle

9 January 2018

Newark - EWR Rome - FCO Claim Compensation
Norwegian Air Shuttle

9 January 2018

New York - JFK Stockholm - ARN Claim Compensation
Norwegian Air Shuttle

9 January 2018

Los Angeles - LAX London - LGW Claim Compensation
Norwegian Air Shuttle

9 January 2018

Los Angeles - LAX London - LGW Claim Compensation
Norwegian Air Shuttle

9 January 2018

Los Angeles - LAX London - LGW Claim Compensation
Norwegian Air Shuttle

9 January 2018

Los Angeles - LAX London - LGW Claim Compensation
Norwegian Air Shuttle

8 January 2018

London - LGW New York - JFK Claim Compensation
Norwegian Air Shuttle

8 January 2018

Rome - FCO Newark - EWR Claim Compensation
Norwegian Air Shuttle

8 January 2018

New York - JFK London - LGW Claim Compensation
Norwegian Air Shuttle

8 January 2018

Stockholm - ARN Oakland - OAK Claim Compensation


Norwegian Airlines operating with the trade name as Norwegian, this airline stands 3rd largest airline in terms of low cost carrier in Europe, in Scandinavia it is the 2nd largest airline and ranks 9th amongst the other airlines in terms of passenger travelled in Europe. Norwegian Airlines IATA code is "DY". Norwegian Air was established on 22nd January 1993 by the Busy Bee employees in order to take over the regional airline services with a workforce of 50 and currently has over 4500 employees. The airline has its largest base at Oslo Airport and its other bases are at Alicante, Barcelona, Gran Canaria (Las Palmas), Madrid, Malaga, Tenerife in Spain; Bergen, Stavanger, Trondheim in Norway; Stockholm in Sweden; Copenhagen in Denmark; Helsinki in Finland; London Gatwick Airport in United Kingdom. Outside Europe, the airline has hubs at New-York (JFK), Fort Lauderdale in USA and Bangkok in Thailand.


Norwegian Air Shuttle ASA has two subsidiaries working under its wing. The first one is "Norwegian Long Haul", which operates long distance flights to Asia and North America using Boeing 787 Dreamliners as its carrier flights. The Norwegian Long Haul has its bases in London Gatwick Airport in UK; New York JFK Airport and Fort Lauderdale Airport in USA and Suvarnabhumi Airport in Bangkok. The second one is "Norwegian Air International", which operates scheduled services within Europe and to North America using Boeing 737-800 aircraft. Norwegian Air International has bases at London-Gatwick Airport, Helsinki Airport, Barcelona-El Prat Airport, Gran Canaria Airport, Adolfo Suárez Madrid-Barajas Airport, Alicante-Elche Airport, Tenerife-South Airport, Malaga Airport, Palma de Mallorca Airport and Rome-Fiumicino Airport.


In terms of its fleet size, "Norwegian" has total of 114 aircrafts, of which 103 aircrafts are Boeing 737-800 widely used short haul services while 11 aircrafts are 787 Dreamliner which are used for its long-haul operation. Norwegian Air has an average age of 3.6 years of its fleets and it is considered to be one of the youngest fleets in the world.

Norwegian Air operates services using 416 routes to 126 destinations serving 35 countries across 4 continents (North America, Europe, Africa and Asia - Middle East) as of September 2016. Of which the domestic and typical business and leisure destinations within Europe have the most frequency. And the busiest route is Oslo to Bergen and Oslo to Trondheim, as it carries out 15 round trips daily. And Norwegian airlines also provide non-stop flight services to following destinations: Ajaccio (Ajaccio Napoleon Bonaparte Airport) in France; (Milan-Malpensa), Olbia Costa Smeralda, Palermo (Falcone-Borseillino Airport) in Italy; Valletta (Malta International) in Malta; Alesund, Haugesund, Kristiansand, Longyearbyen, Molde in Norway; Kiruna in Sweden.

Most Frequent European Routes Operated By Norwegian Airline

Sr.No. Country City /Cities
1 Norway Alta, Andenes, Bardufoss, Bodø, Harstad/Narvik, Kirkenes, Lakselv, Sandefjord, Tromsø, Bergen, Oslo, Stavanger, Trondheim
2 Spain Fuerteventura, Lanzarote, Murcia, Palma, Alicante, Barcelona, Las Palmas, Madrid, Malaga, Tenerife
3 United Kingdom Birmingham, Edinburgh, Manchester, London (Gatwick)
4 Poland Gdansk, Kraków, Poznan, Szczecin, Warsaw, Wroclaw
5 France Nice, Paris (Charles de Gaulle, Orly), Ajaccio
6 Sweden Gothenburg, Stockholm, Lulea, Malmo, Umea
7 Finland Kittilä, Oulu, Rovaniemi, Vaasa, Helsinki
8 Germany Berlin, Cologne, Hamburg, Munich
9 Denmark Copenhagen, Aalborg, Billund
10 Italy Milan-Malpensa, Rome, Venice
11 Iceland Keflavík (Reykjavik)
12 Portugal Faro, Funchal
13 Lithuania Palanga, Vilnius
14 Netherland Amsterdam
15 Hungary Budapest
16 Kosovo Pristina
17 Serbia Belgrade
18 Turkey Antalya
19 Cyprus Larnaca
20 Estonia Tallinn
21 Switzerland Geneva
22 Austria Vienna
23 Czech Republic Prague
24 Ireland Dublin
25 Montenegro Tivat
26 Latvia Riga


Sr.No. Country (Alphabetically) City /Cities
1 United States Boston, Fort Lauderdale, Las Vegas, Los Angeles, New York City, Oakland, Orlando
2 United States (Virgin Islands) St. Croix (Henry E. Rohlsen)
3 Africa Agadir & Marrakech (Morocco)
4 Thailand Bangkok (Suvarnabhumi)
5 Egypt Sharm-el-Sheikh
6 Israel Tel Aviv
7 Puerto Rico San Juan


Norwegian Airlines has been rated as above average airline on SkyTrax, the airline has been given an average rating of 7 out of 10 star by more than 600 passengers; in terms of food and beverages they give 2 out of 5 stars; for seat comfort, staff services, in-flight entertainment 3 out of 5 star and for value for money they give 4 stars out 5.

According to stats given by flightstats.com, in the period of 1st July 2016 to 31st August 2016, many of the Norwegian Air Shuttle flights are delayed. Norwegian flight DY7015 from London to New York was delayed excessively 22% of time, 19% of time flight were very late, 9% of time flight were slightly behind the schedule while 47% of time flight were on-time. Norwegian flight DY7015 has been delayed maximum of 5 hours and 54 minutes. If you have suffered from this kind of delays then don't tolerate it and claim compensation from the airlines for the inconvenience they caused to you.


Being a low-cost carrier, Norwegian Air operates with all the economy class seating, wherein they charge extra fee for food and drinks as well as for check in baggages/luggages. Norwegian Air runs frequent flyer programme for its frequent flyers named "Norwegian Reward" through which they earn points against the amount paid for tickets. Norwegian airline also offers free Wi-Fi services in its 737-800 fleets for short and medium haul flights.

Norwegian airline has recently won "World's Best Low-Cost, Long Haul Airline" & "Europe's Best Low-Cost Airline" awards at Skytrax World Airline Awards; "Best Up-and-Coming Loyalty Programme - Europe and Africa" award at Freddie Awards; "Best Airline in Europe" & "Best Domestic Airline in Norway" awards at Grand Travel Award.


Heavy air traffic or technical issues may often lead to Norwegian Airlines flight delay. So as a Norwegian air passenger if you faced problems like flight delays for more than 3 hours; flight cancellation without any prior information; denied boarding due to overbooked flights, then you can claim compensation up to 600€ from airline in accordance with EC Regulation 261/2004 air passenger rights.

EC Regulation 261/2004

EC Regulation 261/2004 (dated 17 February 2005) applies to air passengers departing from any EU airport, or from a non-EU airport with an EU airline to an EU destination. Passengers must note that flight delay compensation is subject to certain conditions and exceptions. There will be no compensation for a delays / cancellations caused by an extraordinary circumstance, under which such delays / cancellations becomes uncontrollable. An example of such situations includes bad weather or security concerns such as fear of a terror attack. In such situations, passengers will not be given any compensation.

Nevertheless, if there is a delay of more than 4 hours for a flight of 3500 km or more; delay of 3 hours or more in intra-community flight of 1500 km or more; and delay of 3 hours in case of flight under 1500 km, the passenger is entitled to claim compensation under EU norms as set by EU Regulation 261 of 2004. This entitlement is when the delay is not caused by an extraordinary circumstances.

If you are an air passenger travelled with Norwegian Air Shuttle and your flight has been delayed or you have booked Norwegian flight ticket and your flight has been cancelled (without any prior notice) or for reasons which could be under control of respective authority then according to EC Regulation 261/2004, Norwegian Airlines flight passengers can claim compensation up to 600€ for flight delays. This takes into account the distance that you travel.

Within EU,

  • If you travel up to 1,500 km or less then you can claim up to €250
  • And over 1,500 km you can claim up to €400

Between EU Airport and Non-EU Airport

  • If you travel up to 1,500 km or less then you claim up to €250
  • If the distance is between 1,500 - 3,500 km then you claim up to €400
  • And if the distance is more than 3500 km and flight delays for more than 4 hours then you claim up to €600

Note: If you are travelling to a Non-European country from a Non-European country by a European Flight, EU 261 Rule won't apply to you. It is only applied in the case of EU based flights travelling within Europe or to or from an EU Member State.

Delayed Flight Distance Based Claim Amount

Am I Eligible To Claim Compensation?

EC Regulation 261/2004 is a European law; it applies to EU air passengers. You do not have to be an EU citizen to claim flight compensation. This means that you can claim on flights departing from any airport located in the EU (with any airline) or arriving in the EU (with an EU airline). Table to the right clearly clarifies whether you are eligible for Norwegian Air flight delay compensation.

Origin and Destination EU Airline Non-EU Airline
From Outside EU To Outside EU NO NO
From Outside EU To Inside EU YES NO
From Inside EU To Outside EU YES YES
From Inside EU To Inside EU YES YES


People are often confused as whether they are eligible to claim compensation or not. The EU Air Passenger Rights Regulation EC 261 clearly states that an air passengers can claim compensation from airlines if their flights delayed may due to flight damage, flight failure, airport delays and any other trivial or major issue with airline. You can also demand refund for inconvenience caused due to flight cancellation, overbooked flights or for missed the connecting flights due to current flight delay.


Usually, the claiming process is downright simple as you just have to contact the airline with the basic details such as your flight number, flight date, name of the passenger and the boarding pass details and inform them about the problem faced by you, so that they can offer you the compensation amount. However, It has been happened that Norwegian airlines do not give the passengers their rightful due amount for flight compensation. If such instances has occurred with you in the past or recently with the Norwegian airline then don't hesitate to contact us, Claim Flights.

Claim Flights would only require the basic Norwegian flight details and rest will be taken by us. We have a Claim Experts team in place which has access to entire flight database such as technical issues, weather problem, etc. which will help you make your case stronger against the Norwegian Airline. In order to know the rightful amount that you can claim from the airline use our Flight Delay Compensation Calculator you just need to enter your Norwegian delayed flight number and date of journey.


Many air passengers often avoid making a claim against the airline because they don't have proper knowledge of their rights or they don't have the time that could be involved in complicated legal procedures. According to EU Air Passenger Rights Regulation (EC) No. 261/2004 an air passenger can claim compensation if their flight has been delayed by more than 3 hours. This flight delay can be due to a number of reasons such as flight damage, flight failure or aircraft delay. Management limitations such as overbooking a flight or boarding denials to air passengers, airport delays, flight cancellations or postponed flights are also some of the reasons for which an air passenger can claim compensation from Norwegian Air Shuttle.

Claim Flights – Flight Compensation Firm (How We Can Help You To Claim Your Money Back)

If you have been travelled within, to or from Europe, with an EU registered flight and your flight has been delayed for 3 hours or more or if you have booked ticket with an EU registered flight and it has been cancelled then you can claim compensation for the problem the airline has caused you, all you have to do is provide us with your flight details (flight number and flight date) and our claim experts will work with various other teams to collect data so that everything goes smoothly. Our team has access to flight information such as the time by which the flight was delayed, the reason for flight cancellations / delays, flights departure and arrival time, etc. making us more likely to win the compensation. So if you have any complaints regarding to Norwegian flight delays or cancellations you can contact Claim Flights at any time. Don't delay and claim your delayed flight compensation today.

How To Claim Flight Delay Compensation?

Claim Flights claiming process is very easy to use and to provide us the desired information doesn't take more than 3 minutes of your precious time. We have access to a lot of information on flight delay and cancellation to claim flight compensation for your delayed or cancelled flights.



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Didn't have to lift a finger as my claim was executed successfully. I found ClaimFlights to be very responsive and easy to work with.


Thanks for claiming our flights.

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Thanks a lot, we got nowhere ourselves. We are glad that Claim Flights brought it through.(Ralf and Halya W.) (G)

Ralf and Halya W

Claiming the delays was on my schedule since many months. I could enter the claims for me and my family in less than 3 minutes. (Mathilde B.)

Mathilde B.

Totally satisfied ... got my money in 3 weeks. (Igor B.)

Igor B

Good communication, good service and a nice result. Lufthansa didn't even contest it, just paid up. Another happy customer!

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My flight claim was filed and completed in a timely manner. Everyone I chatted with was professional and pleasant to work with. Thank You.

Speed work

Very pleased with the professionalism and informative communication I received throughout. Have already recommended this service to friends and won't hesitate to do so in the future.

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Thank you ClaimFlights, I will use their service in the future if anything with flight delays/cancellations will happen.

Just say thanks

Very proffesional service, I got money very quickly to my account.
I had to sign some documents and was little worried about it, but I shouldn't.

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I'm very satisified with the way ClaimFlights handled my case.


I received refund for a great delay (22hours). ClaimFlights is a great company and made a great job for me!!!
I thank them very much - I would recommend this company.

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something, I just did not know how. Claim Flights did a thoroughly professional job. I juI knew I could get st sit back and let them do everything. (Thomas and Tanja S.)

Thomas and Tanja

I am totally satisfied. Outstanding work.

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Claim Yourself Delayed Flight Compensation

If your flight was delayed for more than 3 hours or if your flight has been cancelled without prior notice of 2 weeks or if you were denied boarding due to overbooked flight, you can use our free claim letter template to write the letter to Norwegian Air Shuttle to claim compensation for your delayed / cancelled / overbooked flights in accordance with EU Regulation 261/2004. EC Regulation 261/2004 entitles European Union air passengers to claim up to 600€ compensation for flight delays of 3 hours or more, flight cancellations or for denied boarding.

Ultimate Guide On


Passengers are often unaware of the law and end up claiming a very futile amount compared to what they are entitled to claim. At Claim Flights the exact compensation amount can be calculated with the help of the compensation calculator. Flight Delay Compensation Calculator can help you to calculate the amount to claim from Norwegian Air for your delayed / cancelled flight. You can check for free the amount Airlines owe for you with our flight delay compensation calculator.

You can claim flight delay compensation with our assistance by filling the claim form. You may need to enter further details about yourself & co-passengers for whom you would like to claim the flight compensation from the Norwegian Air. Our Expert team can file the claim on behalf of you and pursue it with the Airlines. Air passengers are charged only in case they gets the compensation from the airline. Our fee is very less as compared with other claim companies. You can compare the claimable compensation amount provided by us with other claim companies. Claim Flights takes up your case on a No Win No Fee basis and makes sure that you get right amount in time.

Flight Delay Compensation Calculator
You could receive up to 600€ per person. Claim your rights and check your itinerary for free here.
E.g., 17.01.2018
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