Flight delay Compensation calculator
You could receive up to 600 € per person. Claim your rights and check your itinerary for free here
E.g., 21.06.2019


Icelandair Group

IcelandAir& Air Iceland are part of Icelandair Group headquartered at Reykjavík Airport in Reykjavík. The group’s origin roots back to 1937, when Flugfélag Akureyrar was founded in Akureyri on the north coast of Iceland. It began operation with a single floatplane of the type Waco YKS-7 way back in 1938. Due to an accident in 1939, the airline was shut down. After which the company moved to Reykjavík acquiring another Waco aircraft and re-launched as Flugfélag Íslands in 1940. Flugfélag Íslands translates to Flight Company of Iceland. This company was renamed to Icelandairways for international purpose. In 1973, Flugfélag merged with Loftleiðir, another airline based out of Iceland and founded in 1944, due to the economic crisis. The other subsidiaries of Icelandair Group include Loftleidir-Icelandic – which provides aircraft on lease for the international market, Icelandair Cargo specializing in air freight cargo to and from Iceland & Air Iceland which operates domestic flights to Greenland & Faroe Islands. Air Iceland has its bases at Reykjavík Airport and Akureyri Airport and was formed in Akureyri by Tryggvi Helgason as Norðurflug on 1st May 1975, the airline began operating as Flugfélag Norðurlands & with its merger & reorganisation with Icelandair Domestic, "Air Iceland" was born.

IcelandAir and Air Iceland’s Destinations and Fleet Size

IcelandAir has its hub at Keflavík International Airport, allowing them to operate flights on both sides of Atlantic Ocean and reaching to 26 cities in 16 countries. The European countries to which Icelandair caters to are: Belgium, Finland, Iceland, Italy, Netherlands, Norway, Germany, Spain, Denmark, Sweden, Switzerland, France, and UK.

While the destinations of Air Iceland include: Faroe Islands (Vagar), Iceland (Akureyri, Grimsey, Reykjavík), Greenland (Ittoqqortoormiit, Kulusuk, Narsarsuaq, Nuuk).

The fleets that operate under the IcelandAir brand are as follows: 22 Boeing 757-200, 1 Boeing 757-300, 1 Boeing 767-300ER and 2 Boeing 757-200F which is a cargo fleet. Together there are 26 aircraft as of November 2015. While the fleets of Air Iceland includes 2 Bombardier Dash 8-200’s, 3 Bombardier Q400’s, and 5 Fokker 50.

Icelandair Reviews

According to the customer reviews available on Skytrax, Icelandair has been rated 3 stars out 5 for food & beverages, in-flight entertainment, seat comfort, & value for money and 4 stars for staff services based on 486 reviews till October 2018.

Codeshare Or Interline Agreements

Icelandair has the codeshare agreement with the following airlines: Aeroflot, Finnair, Alaska Airlines, and JetBlue Airways, while Air Iceland has a codeshare agreement with Atlantic Airways. This agreement allows the airline to use their flight numbers on flights of other airlines and also market their products on their flights.

Icelandair has the Interline agreement which is one-directional meaning that an airline can issue tickets on other airline’s flight but the same can’t be done by that airline. The airlines with whom Icelandair have this agreement are: KLM Royal Dutch Airlines, Air Canada, Air Greenland, Air Baltic, Austrian Airlines, British Airways, Air France, Czech Airlines, Emirates, Lufthansa, Swiss International Airlines, LOT Polish Airlines, and United Airlines.

Icelandair & Air Iceland Delay and Cancelled Statistics

As per the statistics from a reliable source, for the period of 15th November, 2015 to 15th January, 2016, the flights operating on behalf either of the brand (Icelandair & Air Iceland) have maintained a good track record of being on schedule with an average percentage of 75% and the flights delayed percentage is about 20%. In case if you have been travelling by IcelandAir or Air Iceland, and the flight happened to be excessively late said for more than 3 hours or had been cancelled without prior notice then according to the European Union Air passenger rights i.e., EC 261/2004 Regulations, EU air passenger has the right to claim compensation for flight delays up to €600 from the airlines.

Whom to approach if the airline doesn’t help with reimbursement or compensation?

If you are unable to get the compensation from the airline or are unsure to how to get it, you can always use our help (ClaimFlights), as we have a dedicated team with access to all the information regarding the flights. All you have to do is provide the flight details and rest will be taken care of. As we follow “No win No fee” policy you won’t have to pay us till you get your reimbursement. To check how much you can claim from Icelandair use our flight delay compensation calculator.

What Our Customers Rated Us


Rating star

Claim Flights helped many airlines passengers for their compensation claims and they are happy with us. See what our customers rated us: 9.6 from 10 star based on 400 Reviews..



Didn't have to lift a finger as my claim was executed successfully. I found ClaimFlights to be very responsive and easy to work with.


Thanks for claiming our flights.

Terry S.

Thanks a lot, we got nowhere ourselves. We are glad that Claim Flights brought it through.(Ralf and Halya W.) (G)

Ralf and Halya W

Claiming the delays was on my schedule since many months. I could enter the claims for me and my family in less than 3 minutes. (Mathilde B.)

Mathilde B.

Totally satisfied ... got my money in 3 weeks. (Igor B.)

Igor B

Good communication, good service and a nice result. Lufthansa didn't even contest it, just paid up. Another happy customer!

A happy customer

My flight claim was filed and completed in a timely manner. Everyone I chatted with was professional and pleasant to work with. Thank You.

Speed work

Very pleased with the professionalism and informative communication I received throughout. Have already recommended this service to friends and won't hesitate to do so in the future.

Super service

Thank you ClaimFlights, I will use their service in the future if anything with flight delays/cancellations will happen.

Just say thanks

Very proffesional service, I got money very quickly to my account.
I had to sign some documents and was little worried about it, but I shouldn't.

Top result

I'm very satisified with the way ClaimFlights handled my case.


I received refund for a great delay (22hours). ClaimFlights is a great company and made a great job for me!!!
I thank them very much - I would recommend this company.

Petra A.

something, I just did not know how. Claim Flights did a thoroughly professional job. I juI knew I could get st sit back and let them do everything. (Thomas and Tanja S.)

Thomas and Tanja

I am totally satisfied. Outstanding work.

Carla S.


Flight Delay Compensation Calculator
You could receive up to 600€ per person. Claim your rights and check your itinerary for free here.
E.g., 21.06.2019
Choose Your Choice To Claim For Your Delayed Flight
3 different ways to claim for your delayed or cancelled or overbooked flight


Fee from £25 to £455 + hearing fee of £25 to £335

Risk of loosing money if you loose the case

Some hours of your time is spend

Result unknown

Claim Flights

No cost risk, only pay if we win

Additional databases and legal evidence

Just 2 minutes of your time spent

Experts with high success rate


Do It Yourself

Outcome unclear, most airlines ignore customer claims

Takes hours of your time

Low cost risk, but might end up in court anyhow

When is the best time to book flight tickets?

Planning for a trip comes with a lot of responsibilities, thus you need to get everything in place. But what if you miss out on the most important aspect of traveling? That is the...

Read More ....

Things you need to know about UK passport renewal

How to renew UK passport?

When you have travel plans, you will need your passport. However, this becomes prominent if you're traveling abroad. But, what if your passport has expired? You will...

Read More ....
Hand Luggage

Hand Luggage Restrictions

Hand Luggage Allowance and Restrictions

Claim Flights (...

Read More ....
Coolest Travel Help Apps & Sites

The Best and Coolest Travel Help Sites

Life often springs surprises on you but only some of them are pleasant. A recent pleasant surprise for me was in form of a bank transfer of $900 in my account remitted by a foreign airline company.

While I was wondering...

Read More ....
Airport Delays

Flight delay rights

You’ve planned out this whole vacation for yourself when suddenly when you’re at the airport, you hear that your flight has been delayed!
Urgh! The agony and the frustration! You have no idea what to do and just sip on your coffee with a...

Read More ....
Travel Delays

ClaimFlights checks pre-court Flight Delay Compensation cases again due to new EuGH landmark case (EuGH Case C257/14)

There is a new landmark court case on European Air Passenger Rights. Until now, airlines could claim...

Read More ....